Privacy Policy
Last Updated: February 2025
Important Notice: This app uses third-party AI services to provide chat functionality. Your messages are transmitted to and processed by our AI service provider. Please read this policy carefully to understand how your data is handled.
1. Information We Collect
1.1 Chat Messages
- When you use the chat feature, we collect the messages you send
- Messages are transmitted to our third-party AI service provider for processing
- Character context information is included to maintain conversation continuity
1.2 Usage Data
- App usage statistics (number of chats, features used)
- Error logs and crash reports (for app improvement)
- Device type and operating system version (for compatibility)
1.3 Data We Do NOT Collect
- Personal identifying information (name, email, phone number)
- Location data
- Contacts or photos from your device
- Payment information (handled by Apple)
2. Third-Party AI Service
2.1 AI Service Provider
- We use a third-party AI service to generate chat responses
- The service is OpenAI-compatible and processes messages in real-time
- Your messages are transmitted securely via HTTPS encryption
2.2 What Data is Shared with AI Service
- Chat messages: The text content of your messages
- Character context: Information about the AI character you're chatting with
- Conversation history: Recent messages to maintain context (temporary)
2.3 What Data is NOT Shared
- Your personal information (name, email, phone)
- Device identifiers or location data
- Any data from other apps on your device
- Your purchase history or payment information
2.4 Purpose of Data Sharing
- To generate AI-powered chat responses
- To provide you with an interactive and engaging chat experience
- To maintain conversation context and character personality
2.5 Data Retention by AI Service
- Messages are processed in real-time and not permanently stored
- The AI service may temporarily cache data for processing purposes
- Your messages are NOT used to train AI models
- Your messages are NOT shared with other users
3. How We Use Your Information
- Provide Services: To deliver the chat functionality and AI responses
- Improve App: To analyze usage patterns and improve features
- Safety & Moderation: To filter inappropriate content and respond to reports
- Technical Support: To diagnose and fix technical issues
4. Data Security
- All data transmission uses HTTPS encryption
- We implement industry-standard security measures
- Access to data is restricted to authorized personnel only
- We regularly review and update our security practices
5. Your Rights and Choices
5.1 Control Your Data
- Stop Data Sharing: Stop using the chat feature to stop sharing messages
- Delete Local Data: Delete the app to remove all locally stored data
- Opt-Out: You can choose not to use chat features that require AI processing
5.2 Your Consent
- By using the chat features, you consent to data sharing as described
- You can withdraw consent by stopping use of chat features
- You must agree to Terms of Service before using the app
6. Content Moderation
- All messages are subject to automated content filtering
- Inappropriate content is automatically blocked
- Users can report inappropriate AI-generated content
- Reported content is stored for moderation purposes only
- Reports are reviewed within 24 hours
7. Children's Privacy
- This app is intended for users aged 13 and above
- We do not knowingly collect data from children under 13
- If we discover data from a child under 13, we will delete it immediately
- Parents should monitor their children's app usage
8. Data Sharing and Disclosure
8.1 Third Parties We Share Data With
- AI Service Provider: For chat functionality (as described in Section 2)
- Apple: For app distribution and in-app purchases
- Analytics Services: For app performance monitoring (anonymized data only)
8.2 We Do NOT:
- Sell your data to third parties
- Rent or lease your data
- Share your data for advertising purposes
- Use your data for purposes other than described in this policy
8.3 Legal Requirements
We may disclose data if required by law, court order, or government request.
9. International Data Transfers
- Your data may be processed in different countries
- We ensure appropriate safeguards are in place
- Data transfers comply with applicable privacy laws
10. Changes to This Policy
- We may update this policy from time to time
- Material changes will be notified through the app
- Continued use after changes means acceptance
- Last updated date is shown at the top of this policy
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: [Your Support Email]
- App: Use the "Contact Support" option in Settings
12. Summary
Key Points:
- ✓ We use third-party AI services to provide chat functionality
- ✓ Your chat messages are transmitted to AI service providers
- ✓ No personal identifying information is shared
- ✓ Messages are not permanently stored or used for training
- ✓ All data transmission is encrypted
- ✓ You can stop data sharing by not using chat features
- ✓ We do not sell or rent your data
© 2025 Solia Chat. All rights reserved.